Introduction & Acceptance of Terms
By registering an account with FatPirate Casino, you confirm that you have read, understood, and agreed to these terms and conditions in full. These rules form the legal basis of your relationship with us and apply to all services we offer, including casino games, sports betting, bonuses, and any promotional activity.
We are committed to maintaining a safe, responsible, and regulated gaming environment. Our platform is designed to operate with transparency and fairness at its core. If you do not agree with any part of these terms, we ask that you do not proceed with registration. These terms may be updated from time to time, and continued use of our platform following any changes constitutes your acceptance of the revised terms.
Account Registration & Verification
To open an account with us, you must meet the following basic requirements and comply with our verification process at all stages.
Age & Eligibility
You must be at least 18 years of age to register and use any of our services. It is a legal requirement, and we take age verification seriously. We do not permit anyone under the legal gambling age to hold an account or participate in any real-money activity on our platform. If at any point we have reason to believe an account holder is underage, we reserve the right to suspend the account immediately pending investigation.
One Account Per Person
Each player is permitted to hold one account only. Registering multiple accounts — whether under the same name, address, device, or payment method — is strictly prohibited and may result in permanent account closure and forfeiture of any balances held.
Know Your Customer (KYC) Process
As part of our commitment to responsible gaming and regulatory compliance, all accounts are subject to identity verification. We may request documentation at any point — including at registration, before processing a withdrawal, or as part of an ongoing review. While specific document types may vary depending on your circumstances, we typically require proof of identity, proof of address, and verification of your payment method. Please ensure any documents submitted are valid, legible, and issued in your name.
Failure to complete the verification process within a reasonable timeframe may result in your account being temporarily restricted until documentation is provided and approved.
Restricted Jurisdictions
Certain countries and territories are excluded from using our services due to licensing conditions or local legal restrictions. Players accessing the platform from restricted jurisdictions — regardless of their citizenship — will not be eligible to register or play. We reserve the right to close accounts found to be in breach of geographic restrictions.
Deposits, Withdrawals & Financial Rules
Depositing Funds
All deposits must be made using payment methods registered in your own name. We do not accept payments made by third parties under any circumstances. When funding your account, you are confirming that the funds being used are from a legitimate source and that you are the authorised holder of the payment method in question.
We support a range of payment options to suit different preferences. The specific methods available to you will be shown at the cashier, and availability may vary depending on your location.
Withdrawals
Withdrawals will be processed back to the same payment method used for your deposit wherever possible. This is a standard anti-money laundering requirement and not a discretionary policy. Before a withdrawal can be approved, your account must have passed all relevant verification checks. Unverified accounts will not be able to process withdrawals.
We process withdrawal requests in good faith and aim to handle them in a timely manner. However, processing times can vary depending on your chosen method and the outcome of any security or verification checks that may be required.
Anti-Money Laundering (AML) Policy
FatPirate Casino operates in accordance with applicable anti-money laundering regulations. We monitor account activity for unusual or suspicious patterns and are legally obligated to report concerns to the relevant authorities where required. As part of our AML procedures, we may request source-of-funds documentation or additional identity information at our discretion. Your co-operation with these requests is a condition of maintaining an active account with us.
Chargebacks & Disputed Transactions
Initiating a chargeback or payment dispute without first contacting our support team is considered a breach of these terms. If a chargeback is filed, we reserve the right to suspend or close the account and pursue recovery of the funds through appropriate channels.
General Bonus & Promotional Terms
Our promotional offers — including the welcome bonus — are subject to specific terms and conditions that must be met before any bonus-derived winnings can be withdrawn. By claiming a bonus, you agree to these conditions in full.
Welcome Bonus Overview
Our welcome package includes a casino bonus of 100% up to €500, 200 free spins, and a sports bonus of up to €200. Wagering requirements apply as follows:
- Casino bonus: 35x the bonus amount must be wagered before withdrawal
- Free spins winnings: subject to a 40x wagering requirement
- Sports bonus: 1x wagering requirement applies
General Bonus Conditions
The following rules apply to all bonuses and promotions unless otherwise stated in the specific offer terms:
- Bonuses are for personal use only and may not be transferred or shared between accounts
- Only one bonus may be active at any given time unless we expressly state otherwise
- Bonuses must be claimed within any time limits specified in the relevant promotion
- Maximum bet restrictions apply while a bonus is active — placing bets above the permitted limit during wagering may result in the bonus and associated winnings being voided
- Certain games may contribute differently — or not at all — towards meeting wagering requirements
Bonus Abuse
We take bonus abuse seriously. If we identify patterns consistent with exploiting our promotions — including but not limited to using multiple accounts, matched betting in conjunction with casino bonuses, or systematic play designed to circumvent wagering terms — we reserve the right to forfeit the bonus, cancel any associated winnings, and close the account. All accounts are subject to routine review.
Prohibited Activities & Account Closure
To protect all users and maintain the integrity of our platform, the following activities are strictly forbidden:
- Multiple accounts: Registering more than one account per person, household, or shared device
- VPN or proxy use: Using virtual private networks or similar tools to bypass geographic restrictions or misrepresent your location
- Fraud: Any attempt to use stolen payment details, falsified documents, or deceptive information during registration or verification
- Collusion: Co-ordinating with other players to gain an unfair advantage in any game or tournament
- Exploitation of software errors: Taking advantage of known bugs, glitches, or technical faults — any winnings derived from such activity will be voided
- Abusive conduct: Harassment, threatening behaviour, or abusive language directed at our staff or other players
We reserve the right to suspend, restrict, or permanently close any account found to be in breach of these rules. In such cases, we may withhold or void any bonus funds, free spins, or winnings generated during the period in question. Legitimate real-money deposits will be returned where legally required and where the account closure is not linked to fraud or criminal activity.
Account closures related to responsible gambling requests are handled separately under our responsible gaming policy, and different procedures apply in those circumstances.
Licensing, Jurisdiction & Dispute Resolution
FatPirate Casino operates in accordance with the regulatory requirements of its licensing authority. Details of our licence and the regulatory body under which we are authorised to operate are available on request and displayed in our website footer. Our services are provided in compliance with applicable gaming law, and we uphold the standards expected by our regulator at all times.
Submitting a Complaint
If you have a concern or dispute regarding your account, any transaction, or the outcome of a game, we ask that you contact our support team in the first instance. Our team will do their utmost to resolve any issue fairly and promptly. Contact our support team with a clear description of the issue, and we will respond as quickly as possible.
Escalation
If your complaint is not resolved to your satisfaction through our internal process, you may have the right to escalate the matter to the relevant regulatory body or an approved alternative dispute resolution (ADR) service. Details of these escalation routes will be provided upon request or as part of our formal complaint resolution correspondence.
For general queries about these terms or any aspect of your account, we encourage you to return to our homepage and explore our help resources, or get in touch with our team directly.